Re: [microsound] Sarajevo Media Center

[Murat Gunes <mgunes@xxxxxxx>]

That's a very unfortunate experience... I wonder how you fared in Turkey, 
and what your general impressions were.

On Mon, 29 Sep 2003 04:13:48 -0700, Kim Cascone <kim@xxxxxxxxxxxxxxxxx> 
wrote:

> anyone contemplating doing a performance at the Sarajevo Media Center 
> please
> be warned: I had the unfortunate experience of being subjected to an
> incompetent staff member who claimed to be the audio technician and who
> managed to destroy my Griffin Technologies iMic USB audio interface by
> concocting an audio adapter which shorted out my iMic...the man obviously
> had no knowledge of audio at all...as a result the Executive Director of 
> the
> Center  -  Tarik Jusic  -  was all too willing to simply give me the
> replacement cost of the device and send me on my way...this was not a
> workable solution since I had no time to track down an iMic while on
> tour...they arranged to buy one in Prague and attempted to send it to my
> hotel at my next location (Budapest) via DHL but due to customs 
> regulations
> in Hungary I would not be able to receive it for up to one week (of 
> course I
> would be in Spain by that point)...so I asked the Sarajevo Media Center 
> to
> reroute it to Spain for me (at their cost) and got a response of a basic
> "not our problem" email in which he claimed: I never checked into the 
> hotel,
> I never called the courier to arrange shipment and as a result he seemed 
> to
> think my need of this device was a big ruse...adding insult to injury 
> this
> was of course all false accusations as I checked into the hotel EARLY in
> order to deal with the possible courier delivery that day and even had 
> the
> Budapest promoter of the festival I was performing in call DHL in 
> Budapest
> using his mobile phone help me try to arrange shipment of my iMic...
> in summary all I can say is anyone thinking of performing at the Sarajevo
> Media Center would do themselves a BIG favor to steer clear of this place
> and their highly incompetent staff...their refusal to make good on
> re-routing the equipment to my location in Spain has cost me greatly in
> time, energy and money plus the fact they responded in a snotty arrogant
> manner is further proof of their incompetent and unprofessional
> attitude...this is unfortunate since Bosnia could use more cultural 
> events
> and exposure to new digital/media arts...
> in short: steer clear of the Sarajevo Media Center!!! they are a bunch of
> incompetent morons
>
> KIM
>
>
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